How to Build Trust Within Onchain Communities

Trust is one of the most important aspects to building communities onchain, especially because of the disillusionment that comes with scams within the crypto space. In an environment where integrity is often questioned, establishing and maintaining trust becomes a key indicator of which communities will thrive.

So, how can you stand out and begin to build long-lasting trust with your community? Let’s get into it.

Stay consistent

Trust is built over time through consistent actions and reliable behavior. Make sure that your actions align with what you promise.

1. Set realistic expectations: Avoid overpromising and exaggerating the truth of what you know is possible for your community. Instead, create achievable goals and consistently deliver value.
2. Engage with your community: Have meaningful discussions and talk to people often. Your community should know that you care about how they’re doing and value their thoughts. Regularly check in and include engaging activities like events to build deeper connections.

Empower your community

A community is built on people who feel valued and empowered. Encourage members to participate, and give them a sense of ownership and choice.

1. Collective decision-making: Involve community members in the decision-making process. This could be through voting, forums, or regular feedback sessions.
2. Recognition: Reward active participation and engagement through acknowledgement, increased leadership roles, or tangible rewards.
3. Give people support: Make sure that people have the resources and information they need to contribute.

Handle issues together

Inevitably, your community will most likely run into some roadblocks and disagreements. If you’re able to handle them well, you can build trust and show that you’re capable of remaining on track.

1. Look for solutions, not blame: Instead of trying to single someone out or blaming your community as a whole, be solution-oriented and think about the actual problem at hand.
2. Listen to multiple perspectives: Many times, there might not be a clear “wrong” and “right.” Stay patient, and listen to what your community members are saying. Be intentional about creating the space for differing opinions.

Building trust is a continuous process that requires genuine care and effort. By creating an environment that is consistent, and collaborative, communities can thrive and create impressive impact.

With the influx of communities building onchain, there are even more opportunities to grow when there's a strong foundation of trust.

Interested in starting your own onchain community? Explore Common to create your community or browse existing ones.